Open for the BONUS WEEKEND (4/17 & 4/18) - All 2020-21 Season Passes Honored | Lift Tickets Available | Covid-19 FAQ
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COVID-19 Information

Winter Operating Plan

The success of Bogus Basin’s 2020-21 Winter Season will rely upon the community’s cooperation and support of the following guidelines. Bogus Basin is committed to providing a safe environment so that our community may enjoy the many benefits associated with outdoor recreation. Working closely with Central District Health, State of Idaho, National Ski Areas Association, the CDC and other authorities, we have developed comprehensive protocols for protection against COVID-19.

WHAT TO EXPECT AT BOGUS BASIN FOR THE 2020-21 WINTER SEASON

(updated 3-29-2021)

GENERAL COVID-19 SAFETY

Face coverings and physical distancing will be required. If you are not feeling well, please stay home. Please wash/sanitize your hands regularly. Consider your vehicle your “base lodge” and limit time inside base area lodge and other facilities to a maximum of 20 minutes.

INCREASED CLEANING & DISINFECTION

Bogus Basin has hired additional janitorial staff members to continually sanitize surfaces.

FACE COVERING POLICY

Face coverings are required in every part of our operation with two (2) exceptions: when eating/drinking in designated areas, and when physically distanced on the slopes. To limit the risk of COVID-19 spread to other guests and employees, Bogus Basin does not allow exemptions to this rule.

  • Acceptable face coverings can include a disposable mask, a cloth mask, or a neck gaiter. We strongly recommend at least two layers of fabric for cloth masks and neck gaiters.
  • A face covering must cover the nose and mouth completely and fit snugly under the chin.
  • Any mask that incorporates a valve that is designed to facilitate easy exhaling, mesh masks, or masks with openings, holes, visible gaps in the design or material, or vents are not sufficient face coverings.
  • Face shields are not a substitute for face coverings but may be worn in addition to a face covering.

Ada Face Covering Exception Information
Business Rights

COMMUNICATION / AREA UPDATES

The Bogus Basin team will make every effort to communicate information in a timely and comprehensive fashion. Sign up for Bogus Basin’s emails, follow us on Facebook and Instagram, and check the website for the most up to date information. Watch for electronic signage placed along lower Bogus Basin Road before Parkhill Drive, and before Curling Drive to provide safety and area status messages.

LIMITED DAY TICKET SALES, ADVANCE PURCHASES

Guests may purchase day tickets online, in advance. To safely manage capacity at Bogus Basin, the number of day lift tickets sold will be limited, especially during peak winter weekends and holidays. Advance online purchase is HIGHLY recommended and the only way to guarantee access without a season pass during the 2020-21 winter season. Purchase your online advance lift tickets using the button below.
BUY NOW
LEARN MORE
HOW TO BUY (STEP-BY-STEP)

LODGE & FACILITY ACCESS

Occupancy inside facilities will be limited. Bogus Basin has added four large tents, providing 8,000 additional square feet of covered seating. The tents are located in the base areas near Simplot and Pioneer Lodges. Gear storage and outside food/beverage items will not be allowed inside lodge or tents. Guests are asked to consider their vehicles their base lodge and leave all personal gear in their vehicles. Guests will be expected to limit time inside facilities and at tables to a maximum of 20 minutes. Additional outside restroom facilities are available. With the goal of spreading people out, reducing lines, and meeting demand, four additional food & beverage outlets are planned throughout the area. All points of sale will have Plexiglas.

PARKING & TRANSPORTATION

Priority carpool parking for vehicles with 3+ passengers will be in effect from 9am until early afternoon on peak weekends and holidays. A shuttle will operate (7) days a week in the main lot to transport guests to/from their vehicle and Simplot Lodge. Public transportation to and from Bogus Basin will not be offered for the 2020-21 winter season.

LIFT LINES/LIFT LOADING

Guests will be asked to ride chairlifts with members of their traveling party. Guests skiing/snowboarding alone may choose between riding with up to one (1) other guest on a quad chairlift, or by themselves. Face coverings may not be removed while on the chairlift.

SKI & SNOWBOARD SCHOOL

Private lessons (ages 3+) and semi-private lessons (2-5 ppl, ages 7+) are available. Reservations are only available by phone, call (208) 332-5343. Daily group and multi-week lessons (i.e. Passport, Mouse Tracks, Mogul Mouse) will not initially be offered for the 2020-21 winter season. We will continue to assess the situation with COVID-19 and evaluate group and multi-week lessons. During peak times, ski and snowboard lessons will be offered to season pass holders only. Pricing and additional information is available at bogusbasin.org

SKI & SNOWBOARD SEASONAL LEASES

Season lease packages remain available, by appointment only, at the downtown sales office. To schedule an appointment, go to: https://bogusbasin.org/equipment/lease/

Lease Returns: The Downtown Ticket Office will begin to accept Winter 2020-21 lease returns on Sunday, March 28th during operating hours.

FRONTIER POINT NORDIC CENTER

A new service window and fence has been installed in front of the lodge to manage inside capacity. Guided snowshoe hikes are planned to help familiarize new guests with the Nordic trail system.

TUBING HILL

The tubing hill closed for the Winter 2020-21 Season on Sunday, March 28th.

GLADE RUNNER MOUNTAIN COASTER

The Glade Runner Mountain Coaster will not operate during the 2020-21 winter season.

OVERNIGHT CAMPING

Overnight camping is allowed in the lots. Campers should be aware that snow removal occurs throughout the night, so loud noise may occur. Campers are asked to adhere to the following restrictions/advisories:

  • No camping in Lot 1 & Pioneer Parking Lots
  • No campfires on the pavement
  • No leaving vehicles unattended overnight
  • Campers may be asked to move to accommodate snow removal equipment at any hour of the day/night
  • Bogus Basin equipment and machinery operates around the clock, campers may be subject to loud noises
  • Stays must be limited to 7 days or less
  • No hookups available
  • Suggested camping in Silver Queen Parking Lot

 


Archive

November 24, 2020 – Bogus Basin Announces Details for 2020-21 Winter Season Opening

November 17, 2020 – A Letter to the Community

October 5, 2020 – Bogus Basin Announces Improvement, Operating Plans for the 2020-21 Winter Season

September 1, 2020 – Letter from the General Manager

June 19, 2020 – Bogus Basin to Open for Summer Operations

March 17, 2020  –  Bogus Basin to Close for 2019-20 Winter Season

March 15, 2020 – Bogus Basin Announces Changes to Operations

March 13, 2020 – General Manager Responds to COVID-19


2020 – 21 FAQ

When will season passes be sold out?

Midweek/Non-Holiday season passes remain available for purchase. The quantity of full access and night season passes was limited to manage capacity; this product is no longer available for the 2020-21 winter season. All season passes for the Winter 2021-22 Season can now be purchased online here.

Why can’t I buy an unrestricted access season pass or night season pass?

Bogus Basin has limited the number of unrestricted and night passes to provide as safe an experience as possible for employees, guests, and the community during the COVID-19 pandemic. All season passes for the Winter 2021-22 Season can now be purchased online here.

I want to purchase an online day ticket

Advance ticket purchasing is available. Inventory will only be available several days prior to use. Click Here for more info.

What time will lift tickets be made available?

A lift ticket release schedule can be found on our winter activities page. Additional information and explanation can be found on our restrictions and policies page

Release Schedule
Restrictions & Policies

Is there a limit on the number of lift tickets I can purchase online?

You are allowed to purchase a limit of ten (10) lift ticket products per cart.

Can I cancel or change the day of my lift ticket reservation?

Tickets are non-refundable and non-transferable.

Restrictions & Policies

How do I redeem my lift ticket after purchasing?

Online lift tickets will be emailed to the purchaser. To redeem, the purchaser must print or display their electronic voucher (the second email you receive after purchase) along with a valid matching ID at Simplot Lodge Ticket Window or at the Downtown Sales Office on the day of use.

How many lift tickets will be available?

Online tickets will be available while supplies last – first come, first served. Amounts available will be determined by historical guest data and our experiences this season.

I heard that you are sold out of passes, can I still get a pass?

Yes, passes that access the mountain Monday through Friday remain available. Spring season passes can be purchased now to ride the rest of the Winter 2020-21 Season. Nordic (cross country) season passes are also available. At this time, the only pass products that are no longer available are passes with unrestricted access and night only access to the mountain. All season passes for the Winter 2021-22 Season can now be purchased online here.

How can the mountain sell out? Don’t you have plenty of space?

While there is plenty of space on the mountain to recreate, our concern is indoor or heavily trafficked areas. We want to be cautious to make sure that we can provide the safest environment possible this season, with COVID-19 in mind. We will be continuously monitoring the situation.

How do I redeem my benefits online?

50% off Buddy Lift Tickets

Some season passes purchased during the Early Bird Sale come with additional benefits, including two 50% buddy lift tickets. Buddy lift tickets cannot be purchased online. They are redeemable at any point throughout the season with no blackouts. The pass holder with the benefits is the only individual who can pick up these passes at the Simplot Ticket Window on the date of use.

Learn More

Partner Mountain Benefits

Some season passes come with partner mountain benefits. Each mountain has its own redemption process. Please see our benefits page first, then check the mountain you plan to visit to confirm their process of redemption.

Benefits Page
Partner Mountain Incoming Guest Benefits

Powder Alliance Benefits

Some season passes come with a Powder Alliance Membership. Each mountain has its own redemption process. Please see our benefits page first, then check the Powder Alliance website to confirm their process of redemption.

Benefits Page
Powder Alliance
Incoming Powder Alliance Membership Information

Other Benefits

Some season passes come with additional benefits. Each organization has its own redemption process. Please see our benefits page first, then check the organization’s website that you wish to visit to confirm their process of redemption.

Benefits Page

How do I redeem my military discount?

Military discounts can only be redeemed at the Simplot Ticket window. Please see our deals and discounts page for more information

Deals & Discounts

Where is my season pass?

Season passes are mailed per a request for current pass holders made at the time of purchase. Season passes are mailed throughout the summer and early fall. Season passes that are not mailed can be picked up at the Bogus Basin sales office at 2600 N Bogus Basin road. Please check office hours! Additional information can be found on our Restrictions & Policies Page

Operating Hours
Restriction & Policies

When are you open for operations?

Our operating hours can be found on our website. Bogus Basin management may adjust hours & days of operation at any time based upon snow conditions and/or skier visits. Please check our operating hours prior to visiting

Operating Hours

Do season pass holders need to sign a liability waiver?

Yes, Bogus Basin requires all season pass holders to initial and sign a liability waiver

Liability Waivers can be found on our Restrictions & Policies Page

Liability Waivers

Can I get a refund or credit for my season pass or lift ticket?

There are no cash refunds for season passes. Our season pass credit policy can be found on our Restrictions & Policies Page

There are no cash refunds for daily tickets, Our weather check credit policy can be found on our Restrictions & Policies Page

Refund Policy
Credit Policy

What if my Gift Card (bogus bucks) is lost or stolen?

Gift cards are like cash and are not replaced if lost or stolen. Our gift card policy can be found on our Restrictions & Policies Page

Restriction & Policies

Does my Gift Card (bogus bucks) expire?

Gift cards expire in 5 years; note the expiration date on the back of the card. The balance on a gift card will not be transferred to another gift card. Our gift card policy can be found on our Restrictions & Policies Page

Restriction & Policies

Can I get a cash refund for my gift card (bogus bucks)?

There are no cash refunds for gift cards (bogus bucks). Our gift card policy can be found on our Restrictions & Policies Page

Restriction & Policies

Can I or Do I need to retake my season pass photo?

  • CURRENT PASS HOLDERS who are 18 years of age and under are required an updated photo every other year. NEW PASS HOLDERS come into our office at 2600 N Bogus Basin Road to have your photo taken. Photos for season passes are not taken on the mountain! Season pass holders who have already been issued their pass can have their photos re-taken for a fee. The new pass will be issued when the original pass is returned. Our season pass photo policy can be found on our Restrictions & Policies Page.

Restriction & Policies

What if I forgot my season pass?

Our “I Forgot My Pass” policy can be found on our Restrictions & Policies Page.

Restriction & Policies

What if I need my season pass replaced or reprinted?

Our season pass replacement & reprint policy can be found on our Restrictions & Policies Page.

Restriction & Policies

I can’t use my season pass. Can I transfer my season pass to another person?

There are several restrictions surrounding the transfer of a season pass. Our season pass transfer policy can be found on our Restrictions & Policies Page.

Restriction & Policies

What is the season pass birthdate cut off?

Detailed information can be found on our Restrictions & Policies Page.

Restriction & Policies

Does my family qualify for a Family Pass?

Detailed information can be found on our Restrictions & Policies Page.

Restriction & Policies

I have a medical condition, do I still have to wear a face covering?

As stated in our face covering policy, Bogus Basin does not offer exceptions to this rule. For more information, please refer the ADA article linked below stating why they do not allow exceptions for employees/guests.

Ada Face Covering Exception Information

Business Rights

 

Ski & Snowboard School FAQs

Can I get a refund on lessons I’ve already paid for?

All Ski & Snowboard School programs are non-refundable.

Cancellation/Credit Policy

Changes or cancellation of lessons reservations must be made 48 hours in advance of the lesson.  A Bogus Basin Credit will be issued for any cancellations made 48 hours in advance of lessonIf you need to reschedule due to an illness or have any COVID-19 related symptoms, please contact us as soon as possible. No-shows will forfeit lesson fees. All lessons are subject to availability.

Credits will be applied to a “Bogus Bucks” gift card which can be redeemed for services offered through Bogus Basin Mountain Recreation Area. Contact us as soon as possible if you are unable to attend your scheduled lesson.

Can I transfer my private lesson to another person?

If you are unable to attend a private lesson, transfers to another person may be arranged. Changes to the lesson must be made 48 in advance.

When are lift tickets included in the price of a lesson?
Lift tickets are NOT included with lessons unless otherwise stated. All guests MUST have a ticket or season pass to access our lifts. Tickets are available online or at the ticket window on the mountain. Season passes can only be purchased at the sales office in Boise (2600 N Bogus Basin Rd).

When is rental equipment included in the price of a lesson?
Rental equipment is not included with lesson with otherwise stated. Rental equipment is included with our Passport program only. All Passport participants will receive equipment for their lessons.

I purchased a Beginner lift ticket, but I want to ski more of the mountain. What can I do?
You can upgrade your “Beginner” lift ticket at the ticket window on the mountain.  You will pay the difference in the ticket price depending upon the type of ticket.

Can I ski with my kids during their lesson?
Your request to ski with your kids in a lesson can be guaranteed only if you purchase a semi-private lessons. Semi-privates are available for ages 7+. Our other group lessons are divided according to age and ability.

We signed up for Semi-Private but we are different abilities. What should I do?
For safety reasons the instructor will always teach to the lowest ability level. We recommend forming semi-privates with similar ages and abilites.

Can I choose my instructor?
You may request an instructor by name only when taking a private or a semi-private lesson, but not with other group lessons.

I am taking multiple lessons will I have the same instructor each time?
Only if you request an instructor for a private or semi-private lessons. Substitute instructors will be used if for some reason the scheduled instructor is not able to teach that day.

My child can ski blue runs, why is the instructor keeping them on green runs?
Many children can negotiate blue runs, but are they really skiing them? If children are still using a breaking wedge to stop and control their speed, they should remain on green runs. A breaking wedge can quickly turn into a bad habit if it is used too much or if it is used on terrain that is too steep. Our instructors are trained to teach kids to control their speed with complete turns across the hill before they take them on more advanced slopes.

Why do I have to wait until my child turns 3 to sign them up for lessons?
While maturity rates do differ, our past experiences have shown that children that are under 3 years old are too young to be successful in lessons. 3 year old children generally do much better in 1 hour private lessons.


2019 FAQ

Season Pass Refund Policy

We’d like to remind you that Bogus Basin’s refund policy states that season pass products are non-refundable, non-transferable (guest to guest), and cannot be rolled over to another season. Additionally, we make no guarantees with respect to duration of the season. No cash or credit refunds will be issued for any season pass products

REFUND POLICY

However, due to this unprecedented global pandemic and subsequent closure of the 2019-20 winter season, we are pleased to extend a one-time offer to 2019-20 Winter, 2020 Spring Only, and 2020 Spring + Winter Pass Holders only. As a show of community gratitude, you will receive all of the following:

1)  2020 Summer Mountain Bike Park Season Pass (value up to $149) Expired

  • Valid for daily mountain bike chairlift access on Morning Star Express (Chair 2) plus weekend mountain bike chairlift access on Deer Point Express (Chair 1)
  • Pass holder must sign a summer waiver before Mountain Bike Park Season Pass can be issued. Pass is non-transferable
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced or rolled over to another season
  • This benefit does not apply to Nordic, College, Military, and Night Season Pass Holders*

2)  2020 Summer Unlimited Activities Day Pass (value up to $49) Expired

  • Available for use during 2020 summer operations (dates TBA)
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced or rolled over to another season
  • One transferable (guest to guest) Unlimited Activities Day Pass that matches the age category of the season pass holder

3)  2021 Spring Season Day Lift Ticket (value up to $67) 

  • Available for use between March 1st, 2021 and the closing date of the 2020-21 winter season
  • One transferable (guest to guest) Spring Season Day Lift Ticket that matches the age category of the season pass holder
  • The duration of the 2020-21 winter season is not guaranteed, this benefit will not be replaced or rolled over to another season

*Nordic, College, Military and Night Season Pass Holders will receive benefits #2 and #3 only.

Passes that were not directly purchased from Bogus Basin do not qualify for this offer.

How to Redeem Your Benefits:

If your pass product is eligible for the above one-time offer, your benefits will be added to your guest profile.

Visit us on the mountain at the Simplot Ticket Window to redeem your Winter Benefits.

*Nordic, College, Military, and Night Season Pass Holders will receive benefits #2 and #3 only.

Passes that were not directly purchased from Bogus Basin do not qualify for this offer

What does transferable mean?

Transferable means that the product can be used by a guest other than the original purchaser/recipient.

If I never used or picked up my 2019-20 season pass can I get a refund or credit?

The deadline to apply for a credit for the 2019-20 season was May 31, 2020.

Bogus Basin’s refund policy states that season pass products are non-refundable, non-transferable (guest to guest), and cannot be rolled over to another season. Additionally, we make no guarantees with respect to duration of the season. We will not be issuing cash or credit refunds for any season pass products 

If you would like to apply for a credit for the 2020-21 season click here

Are Family Passes, Spring Only Passes, and Spring Add On Passes eligible for the above one-time offer?

Yes, each individual in the family will be offered all three benefits, as well as all spring only and spring, add on pass holders.

Are College, Night Only and Nordic Only season passes eligible for the above one-time offer?

College, Night Only, and Nordic Only season pass holders are eligible for Benefits #2 and #3.

2)  2020 Unlimited Activities Day Pass (value up to $49)

  • One transferable (guest to guest) Unlimited Activities Day Pass that matches the age category of the season pass holder
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced

3)  2021 Spring Season Day Lift Ticket (value up to $67)

  • Available for use between March 1st, 2021 and the closing date of the 2020-21 winter season
  • One Transferable (guest to guest) Spring Season Day Lift Ticket that matches the age category of the season pass holder
  • Bogus Basin makes no guarantees with respect to the duration of the winter season
  • This benefit will not be rolled over in the event it is not redeemed

If I did not have a 2019-20 season pass, but I purchased a 2020-21 winter pass without spring access, do I have any special offers?

NEW Winter 2020-21 Season Pass Holders who have not had a previous pass have a number of benefits available to them, those benefits can be found here:

Season Pass Benefits

What are my refund options for other mountain products purchased?

We will automatically refund products dated 3/16/20 or later, including tubing, ski school, and equipment rentals, to the card used to make the purchase. Please allow up to 14 business days for the refund to process before reaching out to our customer service. For more information please email info@bogusbasin.org 

What are my refund options for Powder Packs?

Bogus Basin’s refund policy states that Powder Packs are non-refundable and cannot be rolled over to another season. Additionally, we make no guarantees with respect to the duration of the season. That refund policy can be found on our Restrictions and Policies Page

RESTRICTIONS AND POLICIES PAGE

Due to this unprecedented global pandemic and subsequent closure of the 2019-20 winter season, we are extending the following one-time offer to 2019-20 Powder Pack Holders only:

Any unused Powder Pack vouchers from the 2019-20 winter season will be honored during the 2020-21 winter ski season.

Tickets that were not directly purchased from Bogus Basin do not qualify for this offer.

How do I return my lease/rental equipment?

Lease gear can be returned at the Downtown Sales Office, during operating hours. All late fees are waived this year.

Lease Return Process:

  • Lease equipment (skis, boots, poles, snowboard) will be collected at Bogus Basin’s downtown office at 2600 Bogus Basin Road.
  • Park in the Bogus Basin lot adjacent to Parkhill Drive
  • Wear a mask and practice social distancing throughout the lease return process
  • Follow directional signage when dropping off equipment
  • No Restroom access
  • If you would like to purchase your lease equipment, please do so over the phone by calling (208)332-5171 during lease return operating hours.
  • Questions?  Email lease@bogusbasin.org

Will uphill travel be allowed with resorts closed?

At this time, uphill travel and skiing at Bogus Basin are discouraged due to closing operations and the stay-at-home order. Please refer to our Restrictions and Policy Page for our uphill policy.

RESTRICTIONS AND POLICIES PAGE

What if I have a planned event with Bogus Basin, or I would like to plan an event at Bogus Basin?

At this time our Group Sales Department will not be approving any future dates or events. We will continue to respond to requests while maintaining an orderly waitlist for date-specific requests. For more information please email groups@bogusbasin.org 

Still have unanswered questions?

Feel free to send us an email at info@bogusbasin.org