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COVID-19 Information

Winter Operating Plan

Over a safe and successful summer, the nonprofit recreation area developed a comprehensive winter plan for COVID-19, increased snowmaking, doubled down on brush cutting, and spiffed up Simplot Lodge. 

BOISE, ID (October 5, 2020)

With the final weekend of summer operations over, Bogus Basin has announced plans for the upcoming winter. The 2020-21 winter season is expected to begin at the nonprofit recreation area on Friday, November 27, 2020; earlier if snow conditions allow.

Bogus Basin’s downtown sales office, located at 2600 N Bogus Basin Road, will open for the season on Wednesday, October 7th at 10:00am. At that time, Bogus Basin’s Ski & Snowboard School employees will begin taking telephone reservations for private and semi-private lessons.  Seasonal ski and snowboard leases will also be open, by appointment only. Season passes will go on sale, and will be available for purchase online, by phone or in-person.

Ski and snowboard enthusiasts can look forward to a number of improvements at the area. Snowmaking capacity has expanded, doubling the number of runs with top-to-bottom coverage. Bogus Basin also leveraged an opportunity to brush cut areas logged over the summer as part of the Forest Health Initiative, expanding the skiable terrain. Additionally, Simplot Lodge has a fresh clean look, with new paint and flooring throughout.

Over the summer, Bogus Basin officials worked closely with the National Ski Areas Association (NSAA), and Idaho Ski Areas Association (ISAA) to develop and adopt a standard set of ski industry best practices for COVID-19 in winter. The area will closely follow these practices as well as State and CDC guidelines to protect staff and guests. “Our experiences over the summer are informing our decisions as we move forward,” said General Manager Brad Wilson. “We now know we can provide a safe environment for our employees and guests. We’re excited for the season, and appreciate the community’s willingness to adapt to a few changes and respect our guidelines. NOAA just estimated a 75% chance of a La Nina winter, our best weather pattern for snow!”

WHAT TO EXPECT AT BOGUS BASIN FOR THE 2020-21 WINTER SEASON

Using NSAA’s “Ski Well, Be Well” platform as a guide, the team at Bogus Basin has carefully developed specific safe operating scenarios in which area capacity levels are adjusted for each stage of COVID-19. Below is an overview of Bogus Basin’s 2020-21 winter season operating plan, which is subject to change. 

GENERAL COVID-19 SAFETY

Face coverings will be required in all areas when not skiing or riding. Guests will be required to maintain physical distancing and practice regular hand sanitizing/disinfecting.

COVID-19 FACE COVERING POLICY

Face coverings are required in every part of our operation with 2 exceptions: while skiing and riding on the slopes and when eating or drinking in designated areas. To limit the risk of COVID-19 spread to other guests and employees, Bogus Basin does not allow exemptions to this rule.

In accordance with guidance from the CDC and WHO and objective medical evidence, we believe that allowing any exemption to the face-covering policy at this time would create a direct threat to employees and guests.  We believe it a necessary safety requirement for the safe operation of our business. We will continue to monitor the situation and will make changes to the policy if and when the health authorities provide updated guidance concerning COVID-19 and face coverings.

DOWNTOWN SALES OFFICE HOURS

The Downtown Sales Office will open Wednesday, October 7th. Fall hours are Wednesday through Sunday, 10am – 5pm. Guests are encouraged to contact the area by phone (208) 332-5162 or email pass@bogusbasin.org when possible. Guest capacity inside the lobby will be limited, physical distancing and face coverings will be required.

EXPANDED NIGHT SKIING

To encourage visitation during off peak times, night skiing hours will now be 3pm – 10pm, providing seven hours of access to the mountain. Adult night skiing tickets will cost $34 (plus tax). Night Only season passes will be available for purchase beginning October 7th. The cost for a Night Only season pass will be $99 (plus tax) through November 30th, and $129 (plus tax) starting December 1st.

SEASON PASSES ON SALE

Winter 2020-21 season passes will be available for purchase online, beginning October 7th. Sales will continue while inventory is available. For the best rate, purchase before December 1st.

SEASON PASS HOLDER PRIORITY

Bogus Basin anticipates that pass holders will retain full access to the area throughout the season. Capacity levels will be continually evaluated to sustain safe operations.

LIMITED TICKET SALES ON PEAK DAYS

On peak winter weekends and holidays, the number of day lift tickets available for purchase will be limited until 3:00pm. The number of lift tickets available will be determined by an analysis of historical visitation numbers, as well as current conditions. Advance, online purchase is recommended and the only way to guarantee access. Bogus Basin will communicate with guests once advance tickets are available for purchase for the season.

GUESTS COMMUNICATIONS / ELECTRONIC SIGNS

Electronic signage will be placed near the bottom of Bogus Basin Road to communicate area and parking status, road conditions, and other key information. Bogus Basin will provide ongoing updates via social media and at bogusbasin.org.

CHAIRLIFT LINES / LOADING

Chairlift lines will be optimized for physical distancing, in accordance with NSAA’s “Ski Well, Be Well” guidelines. Guests will be asked to self-group and load the chair with their traveling party. Lift attendants will not ask guests to ride a chairlift with people they do not know when physical distancing cannot be maintained. Face coverings will be required while loading and unloading chairlifts.

ADJUSTED LODGE & FACILITY ACCESS

Occupancy inside facilities will be limited. Gear storage and outside food and beverage items will not be allowed inside the lodges or tents. Guests should consider their cars as their base lodge and leave all personal gear in their vehicles. Guests will be expected to limit time spent inside facilities. Additional outdoor restroom facilities will be available.

INCREASED CLEANING & DISINFECTION

Additional staff members will be hired to continually sanitize surfaces.

ADDITIONAL COVERED SEATING

Bogus Basin has added four large tents, providing 8,000 additional square feet of covered seating. The tents will be placed in the base areas near Simplot and Pioneer Lodges. No outside food and beverage items will be allowed in the tents. Guests will be expected to limit time spent inside the tents.

NEW FOOD AND BEVERAGE OUTLETS

With the goal of spreading people out, reducing lines, and meeting demand, four additional food & beverage outlets are planned throughout the area. All points of sale will have Plexiglas.

SKI & SNOWBOARD SCHOOL

Private lessons (ages 3+) and semi-private lessons (2-5 ppl, ages 7+) will be available. Reservations are only available by phone, call (208) 332-5340. Daily group and multi-week lessons (i.e. Passport, Mouse Tracks, Mogul Mouse) will not initially be offered for the 2020-21 winter season. We will continue to assess the situation with COVID-19 and evaluate group and multi-week lessons. During peak times, ski and snowboard lessons will be offered to season pass holders only. Pricing and additional information will be available at bogusbasin.org after October 7th.

GLADE RUNNER MOUNTAIN COASTER

The Glade Runner Mountain Coaster will not operate during the 2020-21 winter season.

TUBING HILL

The tubing hill will operate through the winter holiday. Following the winter holiday, operations will be reevaluated.

SKI & SNOWBOARD SEASONAL LEASES

Season lease packages will be available, by appointment only, at the downtown sales office. To schedule an appointment, call (208) 332-5171.

PARKING / PARKING LOT SHUTTLE

Preferred parking will be provided on peak weekends and holidays in a “Families Only” lot (3+ passengers). A parking lot shuttle will operate seven-days-a-week, with service between base area lots 1 – 3 and Simplot Lodge. Daily shuttle service will end at 7pm.

PUBLIC TRANSPORTATION

Public transportation will not be available.

OVERNIGHT CAMPING

Overnight camping will not be allowed at the area on Friday and Saturday nights during the season.

FRONTIER POINT NORDIC CENTER

A new service window and fence will be installed in front of the lodge to manage inside capacity. Guided snowshoe hikes are planned to help familiarize new guests with the Nordic trail system.

DOWNLOAD PRESS RELEASE


Archive

October 5, 2020 – Bogus Basin Announces Improvement, Operating Plans for the 2020-21 Winter Season

September 1, 2020 – Letter from the General Manager

June 19, 2020 – Bogus Basin to Open for Summer Operations

March 17, 2020  –  Bogus Basin to Close for 2019-20 Winter Season

March 15, 2020 – Bogus Basin Announces Changes to Operations

March 13, 2020 – General Manager Responds to COVID-19


2020 FAQ

Please check back for updates regarding Winter 2020-21.


2019 FAQ

Season Pass Refund Policy

We’d like to remind you that Bogus Basin’s refund policy states that season pass products are non-refundable, non-transferable (guest to guest), and cannot be rolled over to another season. Additionally, we make no guarantees with respect to duration of the season. No cash or credit refunds will be issued for any season pass products

REFUND POLICY

However, due to this unprecedented global pandemic and subsequent closure of the 2019-20 winter season, we are pleased to extend a one-time offer to 2019-20 Winter, 2020 Spring Only, and 2020 Spring + Winter Pass Holders only. As a show of community gratitude, you will receive all of the following:

1)  2020 Summer Mountain Bike Park Season Pass (value up to $149) Expired

  • Valid for daily mountain bike chairlift access on Morning Star Express (Chair 2) plus weekend mountain bike chairlift access on Deer Point Express (Chair 1)
  • Pass holder must sign a summer waiver before Mountain Bike Park Season Pass can be issued. Pass is non-transferable
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced or rolled over to another season
  • This benefit does not apply to Nordic, College, Military, and Night Season Pass Holders*

2)  2020 Summer Unlimited Activities Day Pass (value up to $49) Expired

  • Available for use during 2020 summer operations (dates TBA)
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced or rolled over to another season
  • One transferable (guest to guest) Unlimited Activities Day Pass that matches the age category of the season pass holder

3)  2021 Spring Season Day Lift Ticket (value up to $67)

  • Available for use between March 1st, 2021 and the closing date of the 2020-21 winter season
  • One transferable (guest to guest) Spring Season Day Lift Ticket that matches the age category of the season pass holder
  • The duration of the 2020-21 winter season is not guaranteed, this benefit will not be replaced or rolled over to another season

*Nordic, College, Military and Night Season Pass Holders will receive benefits #2 and #3 only.

Passes that were not directly purchased from Bogus Basin do not qualify for this offer.

How to Redeem Your Benefits:

If your pass product is eligible for the above one-time offer, your benefits will be added to your guest profile.

Visit us on the mountain at the Simplot Ticket Window to redeem your Winter Benefits.

*Nordic, College, Military, and Night Season Pass Holders will receive benefits #2 and #3 only.

Passes that were not directly purchased from Bogus Basin do not qualify for this offer

What does transferable mean?

Transferable means that the product can be used by a guest other than the original purchaser/recipient.

If I never used or picked up my 2019-20 season pass can I get a refund or credit?

The deadline to apply for a credit for the 2019-20 season was May 31, 2020.

Bogus Basin’s refund policy states that season pass products are non-refundable, non-transferable (guest to guest), and cannot be rolled over to another season. Additionally, we make no guarantees with respect to duration of the season. We will not be issuing cash or credit refunds for any season pass products 

If you would like to apply for a credit for the 2020-21 season click here

Are Family Passes, Spring Only Passes, and Spring Add On Passes eligible for the above one-time offer?

Yes, each individual in the family will be offered all three benefits, as well as all spring only and spring, add on pass holders.

Are College, Night Only and Nordic Only season passes eligible for the above one-time offer?

College, Night Only, and Nordic Only season pass holders are eligible for Benefits #2 and #3.

2)  2020 Unlimited Activities Day Pass (value up to $49)

  • One transferable (guest to guest) Unlimited Activities Day Pass that matches the age category of the season pass holder
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced

3)  2021 Spring Season Day Lift Ticket (value up to $67)

  • Available for use between March 1st, 2021 and the closing date of the 2020-21 winter season
  • One Transferable (guest to guest) Spring Season Day Lift Ticket that matches the age category of the season pass holder
  • Bogus Basin makes no guarantees with respect to the duration of the winter season
  • This benefit will not be rolled over in the event it is not redeemed

If I did not have a 2019-20 season pass, but I purchased a 2020-21 winter pass without spring access, do I have any special offers?

NEW Winter 2020-21 Season Pass Holders who have not had a previous pass have a number of benefits available to them, those benefits can be found here:

Season Pass Benefits

What are my refund options for other mountain products purchased?

We will automatically refund products dated 3/16/20 or later, including tubing, ski school, and equipment rentals, to the card used to make the purchase. Please allow up to 14 business days for the refund to process before reaching out to our customer service. For more information please email info@bogusbasin.org 

What are my refund options for Powder Packs?

Bogus Basin’s refund policy states that Powder Packs are non-refundable and cannot be rolled over to another season. Additionally, we make no guarantees with respect to the duration of the season. That refund policy can be found on our Restrictions and Policies Page

RESTRICTIONS AND POLICIES PAGE

Due to this unprecedented global pandemic and subsequent closure of the 2019-20 winter season, we are extending the following one-time offer to 2019-20 Powder Pack Holders only:

Any unused Powder Pack vouchers from the 2019-20 winter season will be honored during the 2020-21 winter ski season.

Tickets that were not directly purchased from Bogus Basin do not qualify for this offer.

How do I return my lease/rental equipment?

Lease gear can be returned at the Downtown Sales Office, during operating hours. All late fees are waived this year.

Lease Return Process:

  • Lease equipment (skis, boots, poles, snowboard) will be collected at Bogus Basin’s downtown office at 2600 Bogus Basin Road.
  • Park in the Bogus Basin lot adjacent to Parkhill Drive
  • Wear a mask and practice social distancing throughout the lease return process
  • Follow directional signage when dropping off equipment
  • No Restroom access
  • If you would like to purchase your lease equipment, please do so over the phone by calling (208)332-5171 during lease return operating hours.
  • Questions?  Email lease@bogusbasin.org

Will uphill travel be allowed with resorts closed?

At this time, uphill travel and skiing at Bogus Basin are discouraged due to closing operations and the stay-at-home order. Please refer to our Restrictions and Policy Page for our uphill policy.

RESTRICTIONS AND POLICIES PAGE

What if I have a planned event with Bogus Basin, or I would like to plan an event at Bogus Basin?

At this time our Group Sales Department will not be approving any future dates or events. We will continue to respond to requests while maintaining an orderly waitlist for date-specific requests. For more information please email groups@bogusbasin.org 

Still have unanswered questions?

Feel free to send us an email at info@bogusbasin.org