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COVID-19 Information

Winter 2021/22 COVID-19 Operating Plan

WHAT TO EXPECT AT BOGUS BASIN FOR THE 2021-22 WINTER SEASON

(updated 11/26/2021)

Individuals who are not feeling well, or who exhibit symptoms of COVID-19, are kindly asked to stay home.

Face Masks

  • Guests are not required to wear a mask while in outdoor areas, including lift lines, when visiting Bogus Basin during the Winter 2021-22 season.
  • Guests are reminded to bring a mask for going inside our buildings. While indoors, face coverings are required for individuals age 5+, except when seated and actively consuming food and/or beverages.

Social Distancing

  • Social distancing is encouraged when in lift lines, the base area, and other locations where guests congregate.

Lift Lines / Chairlift Loading

  • Chairlifts will be loaded at full capacity; guests preferring to ride alone will be accommodated.

Lodge/Facility Access

Will the lodge facilities be open at Bogus Basin during the 2021-22 winter season?

  • The lodge facilities will be open for full food & beverage service, and indoor seating will be available. Guests are asked to be courteous to others by limiting their time inside facilities. Guests will be required to wear face coverings inside the lodges, except when seated and activity consuming food or beverages.

May I take my own food and/or beverages inside the lodges?

  • No outside food and/or beverages is allowed inside any of Bogus Basin lodge facilities that provide restaurant services.

 Where can I eat food that I have brought from home?

  • A brown bag area has been designated inside the large tent located outside the Pioneer Lodge. 
  • Guests are encouraged to consider their vehicle as their base lodge, and to consume their own food/beverages at their vehicle.

Can I store my extra gear inside the lodge?

  • Personal gear may NOT be stored inside the lodges. Extra gear can be stored inside your vehicle. 
  • A limited number of day storage lockers are available at both Simplot and Pioneer Lodges

Archive

November 24, 2021 – Bogus Basin to Open for Top-to-Bottom on Thanksgiving Thanks to Snowmaking

November 24, 2020 – Bogus Basin Announces Details for 2020-21 Winter Season Opening

November 17, 2020 – A Letter to the Community

October 5, 2020 – Bogus Basin Announces Improvement, Operating Plans for the 2020-21 Winter Season

September 1, 2020 – Letter from the General Manager

June 19, 2020 – Bogus Basin to Open for Summer Operations

March 17, 2020  –  Bogus Basin to Close for 2019-20 Winter Season

March 15, 2020 – Bogus Basin Announces Changes to Operations

March 13, 2020 – General Manager Responds to COVID-19


2021 – 22 FAQ

I want to purchase an online day ticket

Advance ticket purchasing is available. Inventory will only be available several days prior to use. Click Here for more info.

Is there a limit on the number of lift tickets I can purchase online?

You are allowed to purchase a limit of ten (10) lift ticket products per cart.

Can I cancel or change the day of my lift ticket reservation?

Tickets are non-refundable and non-transferable.

Restrictions & Policies

How do I redeem my lift ticket after purchasing?

Online lift tickets will be emailed to the purchaser. To redeem, the purchaser must print or display their electronic voucher (the second email you receive after purchase) along with a valid matching ID at Simplot Lodge Ticket Window or at the Downtown Sales Office on the day of use.

How many lift tickets will be available?

Online tickets will be available while supplies last – first come, first served. Amounts available will be determined by historical guest data and our experiences this season.

How do I redeem my benefits online?

50% off Buddy Lift Tickets

Some season passes purchased during the Early Bird Sale come with additional benefits, including up to two 50% buddy lift tickets. Buddy lift tickets cannot be purchased online. They are redeemable at any point throughout the season with no blackouts. The pass holder with the benefits is the only individual who can pick up these passes at the Simplot Ticket Window on the date of use.

Learn More

Partner Mountain Benefits

Some season passes come with partner mountain benefits. Each mountain has its own redemption process. Please see our benefits page first, then check the mountain you plan to visit to confirm their process of redemption.

Benefits Page
Partner Mountain Incoming Guest Benefits

Powder Alliance Benefits

Some season passes come with a Powder Alliance Membership. Each mountain has its own redemption process. Please see our benefits page first, then check the Powder Alliance website to confirm their process of redemption.

Benefits Page
Powder Alliance
Incoming Powder Alliance Membership Information

Other Benefits

Some season passes come with additional benefits. Each organization has its own redemption process. Please see our benefits page first, then check the organization’s website that you wish to visit to confirm their process of redemption.

Benefits Page

How do I redeem my military discount?

Military discounts can only be redeemed at the Simplot Ticket window. Please see our deals and discounts page for more information

Deals & Discounts

Where is my season pass?

Season passes are mailed per a request for current pass holders made at the time of purchase. Season passes are mailed throughout the summer and early fall. Season passes that are not mailed can be picked up at the Bogus Basin sales office at 2600 N Bogus Basin road. Please check office hours! Additional information can be found on our Restrictions & Policies Page

Operating Hours
Restriction & Policies

When are you open for operations?

Our operating hours can be found on our website. Bogus Basin management may adjust hours & days of operation at any time based upon snow conditions and/or skier visits. Please check our operating hours prior to visiting

Operating Hours

Do season pass holders need to sign a liability waiver?

Yes, Bogus Basin requires all season pass holders to initial and sign a liability waiver

Liability Waivers can be found on our Restrictions & Policies Page

Liability Waivers

Can I get a refund or credit for my season pass or lift ticket?

There are no cash refunds for season passes. Our season pass credit policy can be found on our Restrictions & Policies Page

There are no cash refunds for daily tickets, Our weather check credit policy can be found on our Restrictions & Policies Page

Refund Policy
Credit Policy

What if my Gift Card (bogus bucks) is lost or stolen?

Gift cards are like cash and are not replaced if lost or stolen. Our gift card policy can be found on our Restrictions & Policies Page

Restriction & Policies

Does my Gift Card (bogus bucks) expire?

Gift cards expire in 5 years; note the expiration date on the back of the card. The balance on a gift card will not be transferred to another gift card. Our gift card policy can be found on our Restrictions & Policies Page

Restriction & Policies

Can I get a cash refund for my gift card (bogus bucks)?

There are no cash refunds for gift cards (bogus bucks). Our gift card policy can be found on our Restrictions & Policies Page

Restriction & Policies

Can I or Do I need to retake my season pass photo?

CURRENT PASS HOLDERS who are 18 years of age and under are required an updated photo every other year. NEW PASS HOLDERS come into our office at 2600 N Bogus Basin Road to have your photo taken. Photos for season passes are not taken on the mountain! Season pass holders who have already been issued their pass can have their photos re-taken for a fee. The new pass will be issued when the original pass is returned. Our season pass photo policy can be found on our Restrictions & Policies Page.

Restriction & Policies

What if I forgot my season pass?

Our “I Forgot My Pass” policy can be found on our Restrictions & Policies Page.

Restriction & Policies

What if I need my season pass replaced or reprinted?

Our season pass replacement & reprint policy can be found on our Restrictions & Policies Page.

Restriction & Policies

I can’t use my season pass. Can I transfer my season pass to another person?

There are several restrictions surrounding the transfer of a season pass. Our season pass transfer policy can be found on our Restrictions & Policies Page.

Restriction & Policies

What is the season pass birthdate cut off?

Detailed information can be found on our Restrictions & Policies Page.

Restriction & Policies

Does my family qualify for a Family Pass?

Detailed information can be found on our Restrictions & Policies Page.

Restriction & Policies

 


Ski & Snowboard School FAQs

Can I get a refund on lessons I’ve already paid for?

All Ski & Snowboard School programs are non-refundable.

Cancellation/Credit Policy

Changes or cancellation of lessons reservations must be made 48 hours in advance of the lesson.  A Bogus Basin Credit will be issued for any cancellations made 48 hours in advance of lessonIf you need to reschedule due to an illness or have any COVID-19 related symptoms, please contact us as soon as possible. No-shows will forfeit lesson fees. All lessons are subject to availability.

Credits will be applied to a “Bogus Bucks” gift card which can be redeemed for services offered through Bogus Basin Mountain Recreation Area. Contact us as soon as possible if you are unable to attend your scheduled lesson.

Can I transfer my private lesson to another person?

If you are unable to attend a private lesson, transfers to another person may be arranged. Changes to the lesson must be made 48 in advance.

When are lift tickets included in the price of a lesson?
Lift tickets are NOT included with lessons unless otherwise stated. All guests MUST have a ticket or season pass to access our lifts. Tickets are available online or at the ticket window on the mountain. Season passes can only be purchased at the sales office in Boise (2600 N Bogus Basin Rd).

When is rental equipment included in the price of a lesson?
Rental equipment is not included with lesson with otherwise stated. Rental equipment is included with our Passport program only. All Passport participants will receive equipment for their lessons.

I purchased a Beginner lift ticket, but I want to ski more of the mountain. What can I do?
You can upgrade your “Beginner” lift ticket at the ticket window on the mountain.  You will pay the difference in the ticket price depending upon the type of ticket.

Can I ski with my kids during their lesson?
Your request to ski with your kids in a lesson can be guaranteed only if you purchase a semi-private lessons. Semi-privates are available for ages 7+. Our other group lessons are divided according to age and ability.

We signed up for Semi-Private but we are different abilities. What should I do?
For safety reasons the instructor will always teach to the lowest ability level. We recommend forming semi-privates with similar ages and abilites.

Can I choose my instructor?
You may request an instructor by name only when taking a private or a semi-private lesson, but not with other group lessons.

I am taking multiple lessons will I have the same instructor each time?
Only if you request an instructor for a private or semi-private lessons. Substitute instructors will be used if for some reason the scheduled instructor is not able to teach that day.

My child can ski blue runs, why is the instructor keeping them on green runs?
Many children can negotiate blue runs, but are they really skiing them? If children are still using a breaking wedge to stop and control their speed, they should remain on green runs. A breaking wedge can quickly turn into a bad habit if it is used too much or if it is used on terrain that is too steep. Our instructors are trained to teach kids to control their speed with complete turns across the hill before they take them on more advanced slopes.

Why do I have to wait until my child turns 3 to sign them up for lessons?
While maturity rates do differ, our past experiences have shown that children that are under 3 years old are too young to be successful in lessons. 3 year old children generally do much better in 1 hour private lessons.