Opening Day Friday, November 27th    ||     COVID-19 FAQ 
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COVID-19 Information

Winter Operating Plan

The success of Bogus Basin’s 2020-21 Winter Season will rely upon the community’s cooperation and support of the following guidelines. Bogus Basin is committed to providing a safe environment so that our community may enjoy the many benefits associated with outdoor recreation. Working closely with Central District Health, State of Idaho, National Ski Areas Association, the CDC and other authorities, we have developed comprehensive protocols for protection against COVID-19.

WHAT TO EXPECT AT BOGUS BASIN FOR THE 2020-21 WINTER SEASON

(updated 11-24-2020)

GENERAL COVID-19 SAFETY

Face coverings and physical distancing will be required. If you are not feeling well, please stay home. Please wash/sanitize your hands regularly. Consider your vehicle your “base lodge” and limit time inside base area lodge and other facilities.

INCREASED CLEANING & DISINFECTION

Bogus Basin has hired additional janitorial staff members to continually sanitize surfaces.

FACE COVERING POLICY

Face coverings are required in every part of our operation with two (2) exceptions: when eating/drinking while seated inside, and when physically distanced on the slopes.

COMMUNICATION / AREA UPDATES

The Bogus Basin team will make every effort to communicate information in a timely and comprehensive fashion. Sign up for Bogus Basin’s emails, follow us on Facebook and Instagram, and check the website for the most up to date information. Watch for electronic signage placed along lower Bogus Basin Road before Parkhill Drive, and before Curling Drive to provide safety and area status messages.

SEASON PASS SALES, PASSHOLDER PRIORITY

Midweek/Non-holiday and Night season pass products are available for purchase. For pricing information, visit https://bogusbasin.org/seasonpasses/  For the best price, purchase before December 1.

Bogus Basin anticipates that season pass holders will retain full access to the area throughout the 12-13 hour daily operations.

LIMITED DAY TICKET SALES, ADVANCE PURCHASES

Guests may purchase day tickets online, in advance. To safely manage capacity at Bogus Basin, the number of day lift tickets sold will be limited, including peak winter weekends and holidays. Advance online purchase is HIGHLY recommended and the only way to guarantee access without a season pass during the 2020-21 winter season.

LODGE & FACILITY ACCESS

Occupancy inside facilities will be limited. Bogus Basin has added four large tents, providing 8,000 additional square feet of covered seating. The tents are located in the base areas near Simplot and Pioneer Lodges. Gear storage and outside food/beverage items will not be allowed inside lodge or tents. Guests are asked to consider their vehicles their base lodge and leave all personal gear in their vehicles. Guests will be expected to limit time inside facilities. Additional outside restroom facilities are available. With the goal of spreading people out, reducing lines, and meeting demand, four additional food & beverage outlets are planned throughout the area. All points of sale will have Plexiglas.

PARKING & TRANSPORTATION

Priority carpool parking for vehicles with 3+ passengers will be in effect from 9am until early afternoon on peak weekends and holidays. A shuttle will operate (7) days a week in the main lot to transport guests to/from their vehicle and Simplot Lodge. Public transportation to and from Bogus Basin will not be offered for the 2020-21 winter season.

LIFT LINES/LIFT LOADING

Guests will be asked to ride chairlifts with members of their traveling party. Guests skiing/snowboarding alone may choose between riding with up to one (1) other guest on a quad chairlift, or by themselves. Face coverings may not be removed while on the chairlift.

SKI & SNOWBOARD SCHOOL

Private lessons (ages 3+) and semi-private lessons (2-5 ppl, ages 7+) are available. Reservations are only available by phone, call (208) 332-5340. Daily group and multi-week lessons (i.e. Passport, Mouse Tracks, Mogul Mouse) will not initially be offered for the 2020-21 winter season. We will continue to assess the situation with COVID-19 and evaluate group and multi-week lessons. During peak times, ski and snowboard lessons will be offered to season pass holders only. Pricing and additional information is available at bogusbasin.org

SKI & SNOWBOARD SEASONAL LEASES

Season lease packages remain available, by appointment only, at the downtown sales office. To schedule an appointment, go to: https://bogusbasin.org/equipment/lease/

FRONTIER POINT NORDIC CENTER

A new service window and fence has been installed in front of the lodge to manage inside capacity. Guided snowshoe hikes are planned to help familiarize new guests with the Nordic trail system.

TUBING HILL

The tubing hill will operate through the holiday period, dates TDB. Online reservations only, www.bogusbasin.org/winter-activities/#wintertubing

GLADE RUNNER MOUNTAIN COASTER

The Glade Runner Mountain Coaster will not operate during the 2020-21 winter season.

OVERNIGHT CAMPING

Overnight camping is allowed in the lots. Campers should be aware that snow removal occurs throughout the night, so loud noise may occur. Campers are asked to adhere to the following restrictions/advisories:

  • No camping in Lot 1
  • No campfires on the pavement
  • No leaving vehicles unattended overnight
  • Campers may be asked to move to accommodate snow removal equipment at any hour of the day/night
  • Bogus Basin equipment and machinery operates around the clock, campers may be subject to loud noises
  • Stays must be limited to 7 days or less
  • No hookups available

 


Archive

November 24, 2020 – Bogus Basin Announces Details for 2020-21 Winter Season Opening

November 17, 2020 – A Letter to the Community

October 5, 2020 – Bogus Basin Announces Improvement, Operating Plans for the 2020-21 Winter Season

September 1, 2020 – Letter from the General Manager

June 19, 2020 – Bogus Basin to Open for Summer Operations

March 17, 2020  –  Bogus Basin to Close for 2019-20 Winter Season

March 15, 2020 – Bogus Basin Announces Changes to Operations

March 13, 2020 – General Manager Responds to COVID-19


2020 FAQ

When will season passes be sold out?

Midweek and Night Only season passes remain available for purchase. The quantity of full access season passes was limited to manage capacity; this product is no longer available for the 2020-21 winter season.

Why can’t I buy an unrestricted access season pass?

Bogus Basin has limited the number of unrestricted passes to provide as safe an experience as possible for employees, guests and community during the COVID-19 pandemic.

I want to purchase an online day ticket

Advance ticket purchasing will be available prior to the beginning of the season. Inventory will only be available several days prior to use. Please be sure to watch for email and social media updates.

I heard that you are sold out of passes, can I still get a pass?

Yes, passes that access the mountain after 3pm, and on Monday through Friday remain available. Nordic (cross country) season passes are also available. At this time, the only pass product that is sold out are passes with unrestricted access to the mountain. These will go back on sale in February for the 2021-22 winter season.

How can the mountain sell out? Don’t you have plenty of space?

While there is plenty of space on the mountain to recreate, our concern is indoor or heavily trafficked areas. We want to be cautious to make sure that we can provide the safest environment as possible this season, with COVID-19 in mind. We will be continuously monitoring the situation.


2019 FAQ

Season Pass Refund Policy

We’d like to remind you that Bogus Basin’s refund policy states that season pass products are non-refundable, non-transferable (guest to guest), and cannot be rolled over to another season. Additionally, we make no guarantees with respect to duration of the season. No cash or credit refunds will be issued for any season pass products

REFUND POLICY

However, due to this unprecedented global pandemic and subsequent closure of the 2019-20 winter season, we are pleased to extend a one-time offer to 2019-20 Winter, 2020 Spring Only, and 2020 Spring + Winter Pass Holders only. As a show of community gratitude, you will receive all of the following:

1)  2020 Summer Mountain Bike Park Season Pass (value up to $149) Expired

  • Valid for daily mountain bike chairlift access on Morning Star Express (Chair 2) plus weekend mountain bike chairlift access on Deer Point Express (Chair 1)
  • Pass holder must sign a summer waiver before Mountain Bike Park Season Pass can be issued. Pass is non-transferable
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced or rolled over to another season
  • This benefit does not apply to Nordic, College, Military, and Night Season Pass Holders*

2)  2020 Summer Unlimited Activities Day Pass (value up to $49) Expired

  • Available for use during 2020 summer operations (dates TBA)
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced or rolled over to another season
  • One transferable (guest to guest) Unlimited Activities Day Pass that matches the age category of the season pass holder

3)  2021 Spring Season Day Lift Ticket (value up to $67)

  • Available for use between March 1st, 2021 and the closing date of the 2020-21 winter season
  • One transferable (guest to guest) Spring Season Day Lift Ticket that matches the age category of the season pass holder
  • The duration of the 2020-21 winter season is not guaranteed, this benefit will not be replaced or rolled over to another season

*Nordic, College, Military and Night Season Pass Holders will receive benefits #2 and #3 only.

Passes that were not directly purchased from Bogus Basin do not qualify for this offer.

How to Redeem Your Benefits:

If your pass product is eligible for the above one-time offer, your benefits will be added to your guest profile.

Visit us on the mountain at the Simplot Ticket Window to redeem your Winter Benefits.

*Nordic, College, Military, and Night Season Pass Holders will receive benefits #2 and #3 only.

Passes that were not directly purchased from Bogus Basin do not qualify for this offer

What does transferable mean?

Transferable means that the product can be used by a guest other than the original purchaser/recipient.

If I never used or picked up my 2019-20 season pass can I get a refund or credit?

The deadline to apply for a credit for the 2019-20 season was May 31, 2020.

Bogus Basin’s refund policy states that season pass products are non-refundable, non-transferable (guest to guest), and cannot be rolled over to another season. Additionally, we make no guarantees with respect to duration of the season. We will not be issuing cash or credit refunds for any season pass products 

If you would like to apply for a credit for the 2020-21 season click here

Are Family Passes, Spring Only Passes, and Spring Add On Passes eligible for the above one-time offer?

Yes, each individual in the family will be offered all three benefits, as well as all spring only and spring, add on pass holders.

Are College, Night Only and Nordic Only season passes eligible for the above one-time offer?

College, Night Only, and Nordic Only season pass holders are eligible for Benefits #2 and #3.

2)  2020 Unlimited Activities Day Pass (value up to $49)

  • One transferable (guest to guest) Unlimited Activities Day Pass that matches the age category of the season pass holder
  • The duration of the 2020 summer season is not guaranteed, this benefit will not be replaced

3)  2021 Spring Season Day Lift Ticket (value up to $67)

  • Available for use between March 1st, 2021 and the closing date of the 2020-21 winter season
  • One Transferable (guest to guest) Spring Season Day Lift Ticket that matches the age category of the season pass holder
  • Bogus Basin makes no guarantees with respect to the duration of the winter season
  • This benefit will not be rolled over in the event it is not redeemed

If I did not have a 2019-20 season pass, but I purchased a 2020-21 winter pass without spring access, do I have any special offers?

NEW Winter 2020-21 Season Pass Holders who have not had a previous pass have a number of benefits available to them, those benefits can be found here:

Season Pass Benefits

What are my refund options for other mountain products purchased?

We will automatically refund products dated 3/16/20 or later, including tubing, ski school, and equipment rentals, to the card used to make the purchase. Please allow up to 14 business days for the refund to process before reaching out to our customer service. For more information please email info@bogusbasin.org 

What are my refund options for Powder Packs?

Bogus Basin’s refund policy states that Powder Packs are non-refundable and cannot be rolled over to another season. Additionally, we make no guarantees with respect to the duration of the season. That refund policy can be found on our Restrictions and Policies Page

RESTRICTIONS AND POLICIES PAGE

Due to this unprecedented global pandemic and subsequent closure of the 2019-20 winter season, we are extending the following one-time offer to 2019-20 Powder Pack Holders only:

Any unused Powder Pack vouchers from the 2019-20 winter season will be honored during the 2020-21 winter ski season.

Tickets that were not directly purchased from Bogus Basin do not qualify for this offer.

How do I return my lease/rental equipment?

Lease gear can be returned at the Downtown Sales Office, during operating hours. All late fees are waived this year.

Lease Return Process:

  • Lease equipment (skis, boots, poles, snowboard) will be collected at Bogus Basin’s downtown office at 2600 Bogus Basin Road.
  • Park in the Bogus Basin lot adjacent to Parkhill Drive
  • Wear a mask and practice social distancing throughout the lease return process
  • Follow directional signage when dropping off equipment
  • No Restroom access
  • If you would like to purchase your lease equipment, please do so over the phone by calling (208)332-5171 during lease return operating hours.
  • Questions?  Email lease@bogusbasin.org

Will uphill travel be allowed with resorts closed?

At this time, uphill travel and skiing at Bogus Basin are discouraged due to closing operations and the stay-at-home order. Please refer to our Restrictions and Policy Page for our uphill policy.

RESTRICTIONS AND POLICIES PAGE

What if I have a planned event with Bogus Basin, or I would like to plan an event at Bogus Basin?

At this time our Group Sales Department will not be approving any future dates or events. We will continue to respond to requests while maintaining an orderly waitlist for date-specific requests. For more information please email groups@bogusbasin.org 

Still have unanswered questions?

Feel free to send us an email at info@bogusbasin.org