FAQs

Where is my season pass?

Season passes are mailed per a request for current pass holders made at the time of purchase. Season passes are mailed throughout the summer and early fall. Season passes that are not mailed can be picked up at the Bogus Basin sales office at 2600 N Bogus Basin road. Please check office hours! Additional information can be found on our Restrictions & Policies Page

When are you open for operations?

Our operating hours can be found on our website. Bogus Basin management may adjust hours & days of operation at any time based upon snow conditions and/or skier visits. Please check our operating hours prior to visiting

Do I need to sign a liability waiver?

Yes, Bogus Basin requires all season pass holders to initial and sign a liability waiver.

Liability Waivers can be found on our Restrictions & Policies Page

Can I get a refund or credit for my season pass or lift ticket?

There are no cash refunds for season passes. Our season pass credit policy can be found on our Restrictions & Policies Page

There are no cash refunds for daily tickets, Our weather check credit policy can be found on our Restrictions & Policies Page

What if my Gift Card (bogus bucks) is lost or stolen?

Gift cards are like cash and are not replaced if lost or stolen. Our gift card policy can be found on our Restrictions & Policies Page

Does my Gift Card (bogus bucks) expire?

Gift cards expire in 5 years; note the expiration date on the back of the card. The balance on a gift card will not be transferred to another gift card. Our gift card policy can be found on our Restrictions & Policies Page

Can I get a cash refund for my gift card (bogus bucks)?

There are no cash refunds for gift cards (bogus bucks). Our gift card policy can be found on our Restrictions & Policies Page

Can I or Do I need to retake my season pass photo?

• CURRENT PASS HOLDERS who are 18 years of age and under are required an updated photo every other year. NEW PASS HOLDERS come into our office at 2600 N Bogus Basin Road to have your photo taken. Photos for season passes are not taken on the mountain! Season pass holders who have already been issued their pass can have their photos re-taken for a fee. The new pass will be issued when the original pass is returned. Our season pass photo policy can be found on our Restrictions & Policies Page.

What if I forgot my season pass?

Season pass holders are allowed ONE “I Forgot My Pass” ticket throughout the season. If the pass is forgotten additional times, then the pass holder will be required to pay the full price of a lift ticket. Our “I Forgot My Pass” policy can be found on our Restrictions & Policies Page.

What if I need my season pass replaced or reprinted?

Season pass holders are allowed one “Replacement” season pass for a fee of $10.00. If the pass is lost a second time, then the pass holder may re-purchase a season pass at the original purchase price. Our season pass replacement & reprint policy can be found on our Restrictions & Policies Page.

I can’t use my season pass. Can I transfer my season pass to another person?

Yes, Season pass holders can transfer an individual pass ONLY if the mountain has not opened for the winter season and the season pass as not been issued.  There are several restrictions surrounding the transfer of a season pass. Our season pass transfer policy can be found on our Restrictions & Policies Page.

What is the season pass birthdate cut off?

Detailed information can be found on our Restrictions & Policies Page.

Does my family Qualify for a Family Pass?

Detailed information can be found on our Restrictions & Policies Page.